Terms of Service
By completing a purchase from this website operated on the Squarespace, Inc. platform, you agree to these terms.
Perishable Food Products
All products sold are perishable meat products intended for immediate consumption or proper frozen or refrigerated storage upon delivery. All sales are final unless we expressly state otherwise.
Shipping and Delivery Risk
Delivery dates are estimates only and are not guaranteed.
You are responsible for:
Providing a valid and accurate shipping address
Ensuring delivery instructions are correct
Monitoring shipment tracking information
Receiving the package upon delivery
We are not responsible for product spoilage, damage, or loss resulting from:
Incorrect address information
Missed or refused delivery
Failure to retrieve packages after delivery
Delays caused by shipping carriers or weather events
Food Safety and Handling Responsibility
Upon delivery, you assume full responsibility for proper refrigeration, freezing, and safe handling of the product.
If the product appears damaged or spoiled upon arrival, you must contact us within a reasonable time after delivery and provide photographs or other documentation.
Weight and Product Characteristics
Because our products are sold by weight and natural cut variation, actual product appearance and weight may vary slightly from the listing description.
Refunds and Returns
Due to the nature of perishable food products, refunds or replacements are evaluated on a case-by-case basis at our discretion.
Health and Dietary Information
Our products are not intended to diagnose, treat, cure, or prevent any medical condition.
Customers are responsible for confirming that products meet their dietary, allergy, and nutritional requirements before purchase.
Compliance with Food Laws
Our products are processed, handled, and distributed in compliance with applicable food safety regulations. However, we make no warranty, express or implied, beyond what is required by law.
Limitation of Liability
To the fullest extent permitted by law, we are not liable for any direct, indirect, incidental, consequential, or special damages arising from the purchase, delivery, storage, preparation, or consumption of our products.
Commercial Use
Products are sold for personal consumption unless otherwise agreed in writing.
Agreement to Terms
By completing checkout, you acknowledge that you have read, understood, and agree to these terms.
These terms are subject to change without notice.
Return Policy
Due to the perishable nature of our meat products, all sales are generally final. However, if your order arrives damaged, spoiled, or incorrect, you must contact us within 24 hours of delivery. Please provide clear photographs of both the product and the packaging to help us evaluate the issue.
Refunds, replacements, or store credit may be issued at our discretion after reviewing the reported issue and any supporting documentation. Please note that we are not responsible for product quality issues resulting from incorrect shipping addresses, delivery delays outside our control, or failure to promptly retrieve delivered packages.
We are also not responsible for the condition of products after delivery if they were not properly refrigerated or frozen. Opened, consumed, or improperly stored products are considered non-returnable and are not eligible for refund or replacement.
All claims must be submitted through our customer service contact information listed on our website. Please be aware that this policy is subject to change without prior notice.
Accessibility
MMM MEAT COMPANY, LLC is committed to ensure that our website is accessible to all, including customers with disabilities, and strive to meet or exceed Web Content Accessibility Guidelines (WCAG) 2.0 Level AA.
We welcome feedback on ways to improve the site’s accessibility so it is convenient for everyone to navigate. However, if you encounter any difficulty in using our site, please contact mmmmeatco@gmail.com or call us at (949) 468-9703. We will work with you to ensure that you have full access to the information available to the public on our site.